Last updated: 01/01/2026
The information provided on Pharmily’s website, mobile application, WhatsApp platform, or through customer support is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition or medication. Do not disregard, delay, or substitute professional medical advice because of information obtained through Pharmily.
Use of Pharmily’s platform does not create a doctor–patient, pharmacist–patient, or healthcare provider relationship, except where explicitly stated and legally permitted. Any interactions with pharmacists are intended for medication guidance and clarification only, not medical diagnosis.
Prescription-only medicines are dispensed strictly upon receipt and verification of a valid prescription in accordance with applicable laws and regulations.
Pharmily reserves the right to:
While over-the-counter (OTC) medicines do not require a prescription, self-medication carries risks. Customers are encouraged to:
Pharmily is not responsible for adverse outcomes resulting from misuse, overuse, or inappropriate self-medication.
If you experience any unexpected side effects or adverse reactions after using a medicine purchased through Pharmily, stop use immediately and seek medical attention. Please report such reactions to Pharmily to support pharmacovigilance and patient safety.
Product prices, availability, and promotions are subject to change without prior notice due to supplier price changes, stock levels, or market conditions.
Pharmily does not guarantee that:
In the event of pricing or availability discrepancies, customers will be notified before order completion.
Delivery timelines provided are estimates and may be affected by factors beyond Pharmily’s control, including but not limited to traffic, weather, courier availability, or force majeure events.
Pharmily shall not be held liable for delays or failures caused by third-party delivery providers or unforeseen circumstances.
To the fullest extent permitted by law, Pharmily shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
Use of the platform and services is at the customer’s own risk.
Pharmily may integrate or link to third-party services (including payment providers, delivery partners, or sign-in services such as Google). Pharmily is not responsible for the content, policies, or practices of third-party platforms.
Customers are encouraged to review third-party terms and privacy policies independently.
Pharmily operates in accordance with applicable pharmaceutical and healthcare regulations. All medicines supplied are sourced from licensed and authorized suppliers.
Customers are responsible for ensuring that any information they provide, including prescriptions and personal details, is accurate and lawful.
By accessing or using Pharmily’s platform, you acknowledge that you have read, understood, and agreed to this disclaimer and the accompanying Terms & Conditions and Privacy Policy.